Known Issues

Known Issues

Last updated: 4/13/2021 3:30 p.m. EDT

* Please use the e-mail address associated with your member account during registration to allow data and access permissions to be assigned correctly.

Below are common issues and their status. If you are still having trouble with an issue that is marked as resolved, please contact us.


Group access denied / My Groups tab not appearing / Posts or Squadrons not appearing

This is primarily caused when registering a new account with an e-mail address that does not match the e-mail address on the member record. Please use the e-mail address associated with your member account during registration so data and access permissions can be assigned correctly.

Status: In Progress

ETA: Evaluating


Cannot update bank account information in My Group profile

Email myLegion@legion.org to remove current bank account information. Finalizing the next transmittal will allow you to enter new bank account information.

Status: In Progress

ETA: Evaluating


Not receiving OTP or forgot password e-mails

Status: Resolved


Cannot complete registration

Status: In Progress

ETA: Evaluating


Session expired error during registration

Status: In Progress

ETA: 4/19/2021


Dual membership issues

Status: In Progress

ETA: Evaluating


Continuous years missing or 0 in roster

Status: Resolved


Cannot see over 200 members in roster

Status: In Progress

ETA: Evaluating


Cannot see post in list

Status: Resolved


Cannot assign group permissions

Status: In Progress

ETA: Evaluating


Labels printing for deceased/expired

Status: Resolved


No reports available

Status: In Progress

ETA: Evaluating


Member search not returning correct results

Status: Resolved


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